Tuesday, September 06, 2016

Apple Graphics Card Recall for Early 2011 MacBookPro Laptops & my fear of failure

Hi All,
Today , 06Sep2016, I submitted my MacBookPro Early 2011 into AASP here in Borivali, Mumbai, India.
They connected an ethernet cable to MBP and ran VST (Video System Test) which failed in less than 5min for my MBP.
Immediately the AASP representative raised a formal request for repairs and proceeded with the formalities.
I am told they will contact me in 4-5 working days when the laptop will be ready.



Overall, my laptop was indeed one of the affected. It exhibited extreme heating, unexpected hanging, Split Screens, and over the last 2 weeks, it would not even boot. It would be stuck at Apple Logo with progress indicator stuck at mid-way.


IMG_20160906_141516.jpg

Pls note, When my laptop was booting, I would boot into Option + D (AHT = Apple Hardware Test) and both the basic and elaborate (which run over 1hr) tests would return "No trouble found".

So if your laptop has Graphics Issue, please visit AASP or Apple Stores and get this ethernet cable based VST run.
I did breathe a sigh or relief when VST failed. Else I was prepare to show the images and video on my phone camera incase VST would have failed. So I showed the Apple Rep a few pictures whilst VST was running and he straight away said these are Graphics Card Issues.


To me, there were two reasons for delaying the trip to AASP
1) Lack of Knowledge : I kept thinking that the OPTION + D (AHT) was the be-it-all and that AHT had to fail. I was not updated enough on the AST that AASP "only" has access to via Ethernet Cable.
2) Fear : Of Failure : What if Apple's AASP ran the AHT and it reported "No Trouble Found"
I carried so much anxiety for at least 4months, Lived through a severly crippled laptop. Wasted countless hours on mulling will Apple replace/repair my Laptop under Recall extension ?


As they say, I was too scared to take the 1st step. I now believe, I should have visited AASP lot earlier.


With that, all the best guys.
I'll keep you posted.