I have a HUTCH ( MUMBAI) SIM card with roaming activated.
Well it has worked in roaming just fine all these times.
But yesterday I was .
in PUNE for some office work, & the Phone gave this message..
" SIM Card Rejected"
Thus I tried frantically the following:-
1) reboot the phone
2) remove the sim , battery & reinsert it
3) clean the SIM & the socket connections on the phone
4) Try inserting the SIM into another phone.....
But all these attempts were in vain
every time I would boot the phone I would get the same message, " SIM card Rejected"
So I called HUTCH callcenter.
The guy very very politely told me that my card was still active & the roaming profile was enabled.
so from their end the service aspect is not a problem.
Thus I was left with only one choice.
As per the call center guy, I have to visit the local HUTCH shop & they will replace the faulty SIM with a new one.
Also he told me that the new sim would be active in one hour & that the replacement would be FREE.
So lets see, I am due to return for MUMBAI tomorrow . Will try to visit the HUTCH shop then.
2 comments:
SO tell us what finally did happen? Bol Bol.
Well Finally, i got the SIM replaced for Free from the HUTCH shop in Borivali(w) & after a couple of hours as promised by them, the SIM was working.
However the Tech Support is sad with HUTCH. I asked them why did it fail in the first place ? TO that they had no answer :(
It caused me so much of unnecessary worry
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