Sunday, August 05, 2007

Dominos Pizza...Bitter Sweet Experience

Today i went to Domino's Pizza in Medellin Colombia. I ordered a Pizza with no NON-VEG toppings. i.e no egg, no meat, no fish, no pork, no beef, no ham, no carne........
But the lady taking the order didn't understand the request.

Hence the delivery was with NON VEG: With Pork and with Salami.

So i complained to their Manager in a polite way.

Immediately they took back the non-veg pizza and gave me a VEGATRIAN one..

All issues resolved ?? Even I thought so...

But I was sweetly surprised......They also offered me a custom made VEG pizza for FREE to correct their mistake.

It seems some ISO process is ticking (un)well in these companies.

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